Privacy policy

Privacy policy

ML2122 STUDIO LLC ("we"), trading as KINDO, respects your privacy and processes your personal data in accordance with the General Data Protection Regulation (GDPR) for customers in the European Union.

Data controller

ML2122 STUDIO LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
support@try-kindo.com · +1 (862) 276-3773

What data we collect

  • Order data: name, email, phone number, billing and shipping address
  • Payment data: processed by Shopify Payments and PayPal; we do not store full card details
  • Account data: when you create a customer account or subscription
  • Communication: emails and messages you send us
  • Technical data: IP address, browser type and cookies

How we use it

  • Processing and shipping your order
  • Managing subscriptions and recurring payments
  • Customer service
  • Processing payments and preventing fraud
  • Legal obligations (accounting, tax)
  • Marketing, only with your consent
  • Analysing and improving our website

Legal bases

We process your data to perform the contract (Art. 6(1)(b) GDPR), to meet legal obligations (c), for our legitimate interests (f) or with your consent (a).

Retention

We keep data no longer than necessary. Order data and invoices are kept for 7 years for tax purposes; marketing data until you withdraw your consent.

Transfers outside the EU

As ML2122 STUDIO LLC is based in the United States, your data may be processed in the US. We rely on the European Commission's Standard Contractual Clauses (Art. 46 GDPR). You can request a copy at support@try-kindo.com.

Who we share data with

  • Shopify – store platform and order processing
  • Shopify Payments and PayPal – payments
  • Subi – subscription management
  • Klaviyo – emails, only if you sign up or for your order
  • Shipping partners – delivering your order
  • Authorities – where required by law

Your rights

You have the right to access, rectify, erase, restrict and port your data and to object to processing. Send your request to support@try-kindo.com. You can also lodge a complaint with the supervisory authority in your country.

Cookies

We use cookies for essential functions, analytics and marketing. On your first visit you can set your preferences in the cookie banner.

Security

We take appropriate technical and organisational measures, including SSL encryption and access control.

Changes

We may update this policy. The latest version is always on this page.